Working With Built by H
Website Design, Branding & SEO FAQs

Website Design

I design exclusively on Wix, a user-friendly and powerful platform that allows creative entrepreneurs like you to easily manage your own website, no coding required. It’s perfect for Etsy sellers ready to take control of their online presence with confidence.
I specialise in Wix so I can give you expert support, a smooth design process, and a site you can confidently update yourself. If Wix isn’t the right fit, I’m happy to refer you to another designer.
I typically book projects 2–4 weeks in advance. Feel free to reach out and I’ll let you know my next available start date!
Yes! Every project includes personalised video tutorials and a Launch Guide to walk you through how to make updates. Wix makes it easy to edit your site without needing any tech or coding skills.
That’s what the feedback rounds are for! You’ll have multiple opportunities to review the design and request changes along the way. The process is collaborative, so you’ll never be stuck with something that doesn’t feel right for your brand.
Copywriting
You’ll need to provide your own website text. I include prompts in your Client Portal to help guide you.

Legal policies
Privacy, cookie, and terms pages aren’t included, you’ll need to supply your own.

Wix fees
Hosting, domain, and email subscriptions are paid separately through Wix or your provider.

Not necessarily. If you don’t already have a brand, my Brand Roots and Full Bloom packages include a full Brand Foundation Kit to define your look, feel, and voice before we build your site.
Yes, all websites include basic SEO setup (titles, descriptions, and keywords) to help you get discovered online. I also offer blog content and tips to help you grow your visibility over time.
SEO stands for Search Engine Optimisation - it’s how people find your website on Google. Good SEO helps your site show up when potential customers are searching for things like your products or services.

All my websites include basic SEO setup, like proper page titles, image descriptions, and mobile optimisation. With the Full Bloom package, I also provide an SEO blog package to help drive traffic to your site from day one.

If you're a creative or Etsy seller trying to grow beyond the marketplace, SEO is one of the most valuable tools to help people find you organically without relying on social media or ads.
Yes! My Full Bloom package includes a custom email sign-up flow, a welcome sequence, and a newsletter design to help you build and connect with your audience.

Once we’ve agreed on your project start date and signed the contract, I’ll send over an invoice for a 50% deposit to secure your spot. The final 50% will be due once your project is complete. Everything will be clearly outlined in the contract.
There is no VAT to pay on my website design services.
Absolutely! The packages are designed to give you a clear idea of pricing and what's included, but they’re not one-size-fits-all. If you need something in between, or a slightly different setup, just get in touch, I’m happy to chat through your needs and put together a tailored quote that fits your goals and budget.
Wix has a range of monthly plans depending on your needs. Hosting and domain fees are paid directly to Wix. During our project, I’ll help you choose the right plan for your business and guide you through setup.
Once we’ve booked your start date, I’ll send over a prep guide, brand questionnaire, and access to your Client Portal to upload your content, like text and images.
Yes! I work with creatives around the world. Everything is done online, making collaboration easy no matter where you’re based.
Absolutely. Most of my clients are launching their first site! I’ll guide you through every step, and you’ll receive tutorials and resources tailored to your needs so you always feel supported.

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